Below is some actual feedback taken from our customer survey and from various letters we've received. We deeply appreciate this feedback and use it to continuously improve our services for you. For additional feedback, or to write your own review, please visit us on Yelp.
What makes you unique is your quaility and attention to detail. I drive all the way from Sacramento to get my car detailed from AJ Auto Detailing. Some call me crazy for doing that, but I like to call myself satisfied. Now, if you only had an AJ's up here so I wouldn't have to scrape off all the bugs from the drive home.
Hand wash and dry without running through the machine. Attention to details and clean all areas and gaps. All staff takes time to ensure the car is well taken care of without rushing through the cleaning process due to volume.
Customer service is always very good and friendly. I come to you because of the "hand wash".
I was thrilled when I got my car back. It was like brand new. I have a dog that rides with me in the passenger seat a lot and my car really needed the detailing. I have recommended you to all my friends. You do fantastic work. You've been doing both my cars for over two years and I'll keep coming back.
One of the best detailers around. Great price, with exceptional attention to detail. Always satisifed with the work done.
-Keith Parcesepe - Campbell
I appreciate the fact that AJ's treats my vehicles as if they were their's and works on them until they are perfect.
Have always been treated very nicely from all the staff. They have even taken my pretty close to closing time and my car has looked great every time.
The quality of the wash and the amount of time you spend making my car look good is much better than a bargain car wash.
-Douglas Marchell - San Jose
You are the only place other then myself that washes my car.
Friendly service and my car always looks GREAT!
An excellent job. You care about the type of work you do.
You actually treat the car like it was your own. I swear it looks better then when I bought it after I take it there.
Your staff truly cleans everything and handles my car as if it were their own. My car truly gets babied when it comes here. I always drive away a happy and satisfied customer.
The difference is in the details...
-Jarreth Solomon - Mountain View
I love getting my cars detailed at AJs! You guys are absolutely the best in town. When I return to pick up my car, I always end up with a big smile on my face, seeing my car so clean and shiny! I have recommended you to all my friends and colleagues. Keep up the great work.
Professional staff with high attention to detail and obvious priority given to customer service. I won't take my cars anywhere else and I send everyone I know to AJ's.
Professional from the time you pull your car on to the lot to the time you pull your car off the lot. Albert is a true professional in his business and his staff is trained very well. Check it out for yourself!
You have an air-conditioned waiting room that has DirecTV and free WiFi. Location is good, right next to a shopping plaza with lots of food.
Dear AJ’s Staff:
I wanted to thank you for the wonderful job your team did on my car. My car has never looked better. It looks brand new thanks to the efforts of your many team members. Before I brought in my car, water spots had settled into the finish. When I picked up my car I could hardly recognize it. You do excellent work and I wanted you to know that I appreciate it.
- Julianne Savage
I dropped off my Benz on Saturday for "The Works," and ozonation. I have never seen the vehicle this clean, and wanted to send my extreme gratitude for the work that your crew performed. Your shop does excellent work, and you have added another customer to your repetoire. Thanks again. Cheers!
We moved to the Bay Area in 1995 and shortly after arriving, were introduced to AJ Auto Detailing. For 6 years the only company we would allow to clean our cars was AJ Auto Detailing. No one does detailing like Albert and his team. In July of 2002 we moved to Roseburg, Oregon which is a fantastic town, but there is no auto detailers with the expertise and quality that you get from AJ Auto Detailing. So once a year I drive 467 miles back to San Jose to have Albert and his team at AJ Auto Detailing clean our cars. It may sound extreme to drive that distance to have your car detailed, but give Albert and his team one opportunity to detail your car and you will be hooked. No One Does Detailing Like AJ Auto Detailing. The Best In The Nation!
Timothy S. McFadden - Roseburg, Oregon
I have been coming to AJ's since 1995 and have always been coming completely satisfied with the thorough job done to clean my car. I travel daily with my 2 golden retrievers (and sometimes 4 of them) and my car can get filthy with ground in dirt, fur, dog food and spilled water. AJs always takes care of every little detail and I never have to ask for a touch up or anything when my car is returned to me. I cannot say that about any other facility I have been to. AJ's is the best at what they do and they treat everyone wonderfully. I will always be coming back to AJs!!!!
- Jill Bertoldo - Morgan Hill
I brought my car in to have a mini detail, I am writing to say, you did an excellent job. Very well serviced. My car looks like new. My daughter has been your customer for many years, and has always been very satisfied. I was waited on very promptly and my car was done in 1 hour as stated. Thank you!
- Gina Gerarge - San Jose, CA
AJ Auto Detailing was recommended by Delongh's Jaguar. I have an Audi and had the engine cleaned top and bottom. Excellent job, courteous employees and a waiting room with cable TV! Thank you!
- Liliane Thibodeau, Thibodeau Properties - Campbell, CA
I have had my vehicles detailed at AJ's for over 14 years. Most impressive is their "dedication to details". Each vehicle is handled meticulously. There are no short cuts.
The owners closely oversee all the details. The vehicle is inspected before returning it to the owner. I have been extremely impressed and pleased with the service to my vehicle. I have been equally pleased with the high level of service from the staff. There is no other auto detailing shop that reflects the quality in the Bay Area.
- Vic Karaziva - San Jose, CA
I just wanted to write you a quick note to say THANKS for such a nice job you and your staff did on the cleaning of my 4-Runner. It looked great and I appreciate the nice work, friendliness, and overall quality service! It's unfortunate that it rained today and messed up the outer wash, but it sure was a better improvement over how it looked before. My friend Rick and Lori may be bringing in their cars soon as well. Keep up the great work and again - Thanks! You guys do nice work -- an all around pat on the back for all! Thanks!
- Brad, Toyota 4-Runner - San Jose, CA
I just wanted to thank you for the great job you did on the vehicles we sent for detailing. Not only were the customers pleased with the work that was done, but also each of them called to compliment us on our choice of detailers because of the professional manner in which they were treated. I look forward to doing business with you in the future. Thanks again.
- Mike Bunnell, Reed & Graham, Inc. - San Jose, CA.